Questions,
answered clearly.
Everything we would want to know before placing an order.
How do I buy a product?
Choose your size and color on the product page, then add the item to your bag. Ordering will open after our direct store checkout is activated. You will not be sent to a marketplace to purchase.
Where are products made?
Products are printed or produced on demand by vetted Printify providers. The production country and provider can vary by item and destination; confirmed details appear on each live product page.
How does a purchase support rescue?
Sales revenue first covers product, fulfillment, platform, tax, and operating costs. Net proceeds help our family pay for hands-on rescue work such as food, carriers, transport, trapping supplies, fostering, and veterinary care.
Is my purchase a charitable donation?
No. Designs for Rescue is a family-run business, not a charity. Purchases are not represented as tax-deductible donations.
Can I change or cancel an order?
Contact us immediately. Because goods enter production quickly, changes are not guaranteed once production begins.
What if my item arrives damaged or misprinted?
Contact us promptly with your store order number and clear photos so we can review the issue.
How do I find tracking?
Use the order number from your store confirmation and your checkout email on our Track an order page.
Do you ship internationally?
Our initial direct store checkout will serve the United States. Available shipping options and charges will be shown before payment.